Credit Counseling Crisis Update: Poor Compliance and Weak Enforcement Undermine Laws Governing Credit Counseling Agencies

General Material

A one-page sheet includes the findings, executive summary, and recommendations. The piece is an update to a more extensive report issued in April 2003, Credit Counseling in Crisis listed below. The update lists states that have licensing and registration laws. The report also describes survey results of an 8-state survey (Arizona, Idaho, Maine, Maryland, Minnesota, Mississippi, Nebraska, New York) covering numbers of licensing applications, rejections, enforcement actions, and staffing.

Advocates may find this report helpful for background on the credit counseling industry and how states are beginning to respond through regulation. The promise and limitation of this approach provide information for preparing to advocate with this system. This report may also be helpful to support advocacy strategies that consider battered womenÍs safety concerns with credit counseling in this largely unregulated industry.