This two-day training will increase crime victim service providers' capacity and expertise around language access for people with limited English proficiency and people who are Deaf and hard of hearing. The training will cover the following topics:
- An overview of why language access matters
- The legal and ethical responsibilities of providing language access
- How to plan for language access
- How to conduct a needs assessment and where to find resources in your community
- Working with interpreters
- How to manage the use of other language access devices, including the use of technology
- How to monitor your language access plan for quality assurance
This training is free, although registration is required.