Four aspects of the industry were included in this report:
- pay rates, benefits, and their impact on the lives of workers and their families;
- employment arrangements and employers compliance with employment agreements;
- workplace conditions, on-the-job injuries, and access to health care; I abuse at work and the ability to remedy substandard conditions
We surveyed 2,086 nannies, caregivers, and housecleaners in 14 metropolitan areas. The survey was conducted in nine languages. Domestic workers from 71 countries were interviewed. The study employed a participatory methodology in which 190 domestic workers and organizers from 34 community organizations collaborated in survey design, the fielding of the survey, and the preliminary analysis of the data.