General Material
Training Tools
Published Date
April, 2019
Publisher(s)
Tangible areas to think about include forms and paperwork, bathroom options, advertising, and publicity, displayed materials, referrals, feedback and complaint mechanisms. Intangible areas to think about include organizational culture and diversity, existing reputation, agency name, presence at transgender events, community participation and outreach, training, monitoring of attitudes and tone, client staff interactions and language, out T/LGB staff, and tracking T/LGB clients.
Associated Links
