Improving cultural understanding and sensitivity to the unique needs of domestic violence survivors is critical in making services accessible to them. This includes offering services with cultural humility, community outreach, and offering services in different languages and in culturally appropriate ways. It is also vital that we recognize and understand cultures in a positive manner and not just as a barrier. The documents included in this section provide guidance on responding to immigrant women with cultural competency.
"Victim service agencies play a key role in activating internal community resources, building community awareness, and educating informal networks, thus providing a pathway for information to reach battered immigrant women" (Ingram, 2007).
The Interpretation Technical Assistance & Resource Center (ITARC) offers training and technical assistance to advocates, interpreters, and social and legal services providers on: federal and state laws and policies on language access in civil and criminal courts, meeting the needs of culturally diverse victims/survivors with limited English proficiency, improving language access policies and practices in organizations and systems, roles and responsibilities of advocates and systems personnel at various points of contact, model programs and practices for interpretation services, training and qualifying standards for court interpretation, and finding and working with interpreters.